Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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good service so far
Signing up was easy and straightforward, the basic information I needed was readily available, I appreciated being able to customize the deductible to an optimal cost/benefit ratio that works for me, and when I called customer service to correct an error they answered promptly and fixed my mistake in under a minute. (Very nice & helpful customer service representative too).
Insurer: Trupanion Canada
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Hannah was extremely helpful and showed compassion.
Hannah was extremely helpful and showed compassion.
Insurer: Trupanion
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Easy and pleasant
Super friendly and this was a easy and pleasant experience
Insurer: Trupanion
By:
Easy going and helpful
Easy going and helpful
Insurer: Trupanion Canada
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Ann was very pleasant and she helped me to get my form.
Ann was very pleasant and she helped me to get my form.This was the first time that I used Trupanion.
Insurer: Trupanion
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awesome customer service!
awesome customer service! very prompt and friendly.
Insurer: Trupanion
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Easy to do business with
easy to do business with. The emergency vet was able to contact trupanion and get me my out of pocket right away with trupanion handling the rest.
Insurer: Trupanion
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