Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great Experience!
I was very comfortable in speaking with the representative and securing the needed information for me to make a decision. She was very knowledgeable and honest.
Insurer: Trupanion
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Excellent Service
Signing up was super easy and the staff was friendly and helpful.
Insurer: Trupanion
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Very helpful and friendly people.
Very helpful and friendly people. Yes
Insurer: Trupanion
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Becky was extremely helpful kind and a pet lover.
Becky was extremely helpful, kind and a pet lover. That's nice when you are talking to people regarding insurance.
Insurer: Trupanion
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Claims are processed quickly CSRs like Graham are friendly and always inquire about the member's pet.
Claims are processed quickly, CSRs like Graham are friendly and always inquire about the member's pet.
Insurer: Trupanion
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Kind Dan
Dan was very helpful and kind and helped me pick the best for my puppy
Insurer: Trupanion
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Easy to get my concern across to rep.
Easy to get my concern across to rep. The problem was corrected on a timely manner.
Insurer: Trupanion
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Friendly and efficient customer service.
Friendly and efficient customer service.
Insurer: Trupanion
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