Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


February 07, 2021

Frenchie Care

As always prompt and professional service on my claim for Tyson!

Insurer: Trupanion

By:

Useful
February 07, 2021

Good customer service Hannah was very helpful.

Good customer service Hannah was very helpful.

Insurer: Trupanion

By:

Useful
February 07, 2021

Driftway animal hospital

I was truly still waiting in my car for our dog and heard back from trupanion. why can't my own healthcare do that!

Insurer: Trupanion

By:

Useful
February 07, 2021

Best pet insurance ? !

We are so happy with Trupanion. We have always been treated amazingly. The claims are always done so quickly and the staff is very compassionate and friendly. I have recommended so many people I know to Trupanion. Thanks so much for everything you all do to help us in a time of need! Best company ever ! ?

Insurer: Trupanion Canada

By:

Useful
February 07, 2021

Agents were very helpful and professional

Agents were very helpful and professional

Insurer: Trupanion

By:

Useful
February 07, 2021

Great insurance

Always easy to send a claim and quick response

Insurer: Trupanion

By:

Useful
February 07, 2021

Great Customer Service!

Always great customer service

Insurer: Trupanion

By:

Useful
February 07, 2021

peace of mind

because it was easy and all my questions were answered

Insurer: Trupanion

By:

Useful
February 07, 2021

Beth was so friendly and extremely patient.

Beth was so friendly and extremely patient. Just so kind and understanding and took the time to explain everything so thoroughly.

Insurer: Trupanion

By:

Useful
February 07, 2021

I highly recommend Trupanion- the best!

Claims are received and processed quickly. When I called for information, person was helpful and polite. Nothing but the best for my fur child!

Insurer: Trupanion

By:

Useful

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