Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


February 06, 2021

Blessing

Fast and efficient. I’m fortunate to have a good insurance company for my baby!

Insurer: Trupanion

By:

Useful
February 06, 2021

Very nice and helpful customer service.

Very nice and helpful customer service. I talked with Annie over the online chat feature and she answered all of my questions and provided friendly reassurance.

Insurer: Trupanion

By:

Useful
February 06, 2021

Very nice and helpful.

Very nice and helpful. No complaints.

Insurer: Trupanion

By:

Useful
February 06, 2021

We always recommend trupanion .

We always recommend trupanion . Have been very helpful whenever needed

Insurer: Trupanion

By:

Useful
February 06, 2021

Excellent customer service

Experience was very positive and representative I spoke with on the phone was very helpful

Insurer: Trupanion Canada

By:

Useful
February 06, 2021

Trupanion: a pet's companion

Very prompt. Feel like my pet and I have a friend who is there for us when we need it.

Insurer: Trupanion Canada

By:

Useful
February 06, 2021

Ninja

All questions answered and Megan was awesome

Insurer: Trupanion

By:

Useful
February 06, 2021

Happy Customer

Always available for questions and claims are processed fast.

Insurer: Trupanion

By:

Useful
February 06, 2021

Customer service is top notch all my questions were answered; easy to submit claims electronically; peace of mind for the future with our older new-to-us dog.

Customer service is top notch, all my questions were answered; easy to submit claims electronically; peace of mind for the future with our older, new-to-us dog.

Insurer: Trupanion

By:

Useful
February 06, 2021

Customer support was great.

Customer support was great. I would recommend Trupanion to anyone. I would suggest people get it when their pets are young before they develop any conditions that may be excluded later.

Insurer: Trupanion

By:

Useful

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