Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


February 10, 2021

Friendly and courteous staff.

Friendly and courteous staff.

Insurer: Trupanion

By:

Useful
February 10, 2021

Good service

Good service

Insurer: Trupanion

By:

Useful
February 10, 2021

Professional informative

Professional, informative

Insurer: Trupanion

By:

Useful
February 10, 2021

They are on target with everything and always know their stuff

They are on target with everything and always know their stuff

Insurer: Trupanion

By:

Useful
February 10, 2021

Tom was not only extremely helpful but so very understanding.

Tom was not only extremely helpful but so very understanding. I’m just not used to that type of customer feedback.

Insurer: Trupanion

By:

Useful
February 10, 2021

Tori was not only friendly but also well informed.

Tori was not only friendly but also well informed. She answered all my questions. My experiences with Trupanion are always good. No complaints!

Insurer: Trupanion

By:

Useful
February 10, 2021

Very professional

Very professional

Insurer: Trupanion

By:

Useful
February 10, 2021

Very satisfied customer!

The process for submitting my claim was very easy and the reply was very quick. I would definitely recommend Trupanion to anyone looking for pet insurance.

Insurer: Trupanion

By:

Useful
February 10, 2021

Good customer service they were able to answer all my questions and take care of my issues right away

Good customer service, they were able to answer all my questions and take care of my issues right away

Insurer: Trupanion Canada

By:

Useful
February 10, 2021

I have been happy with trupanion for the last 9 years.

I have been happy with trupanion for the last 9 years.

Insurer: Trupanion Canada

By:

Useful

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