Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Trupanion makes it so easy not file a claim.
We carry three Trupanion policies covering each of our three dogs. Always excellent service!
Insurer: Trupanion
By: Terri
Trupanion help me
Great company. Excellent customer service.
Insurer: Trupanion
By: Jeri
Great Pet Health Insurance
Always quick and professionally handled.
Insurer: Trupanion
By:
First Time Submission
This was the first time I submitted a claim. Other claims have been initiated by my vet. My experience was wonderful. Submission was easy once I contacted my vet and requested my invoice be emailed to me. I usually get paper receipts. Not that I know I'll just have them emailed. The response time was very fast and the explanation was clear and understandable. Thanks You.
Insurer: Trupanion
By:
Great job!
I really liked the lady who helped me she answered all my questions and was very kind
Insurer: Trupanion Canada
By:
Made a stress situation so much better!
Trupanion took a lot of stress out of a very stressful situation. We were very grateful for their timely approval of our pet care and the emails were so calming and appreciated.
Insurer: Trupanion Canada
By:
Service level
Always quick and trouble free!
Insurer: Trupanion Canada
By:
Submitting the claim and the feedback/approval messages were quick.
Submitting the claim and the feedback/approval messages were quick.
Insurer: Trupanion Canada
By: