Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


February 25, 2021

Friendly and helpful

Friendly and helpful

Insurer: Trupanion

By:

Useful
February 25, 2021

good service kind people

good service, kind people

Insurer: Trupanion

By:

Useful
February 25, 2021

My questions are answered immediately!

My questions are answered immediately!

Insurer: Trupanion

By:

Useful
February 25, 2021

Profesional

A very friendly and professional person who helped me.

Insurer: Trupanion

By:

Useful
February 25, 2021

Representative was very helpful and answered all my questions.

Representative was very helpful and answered all my questions.

Insurer: Trupanion

By:

Useful
February 25, 2021

Sure nice person and was very helpful

Sure nice person and was very helpful

Insurer: Trupanion

By:

Useful
February 25, 2021

Very happy with the service I received.

Very happy with the service I received.

Insurer: Trupanion

By:

Useful
February 25, 2021

Very knowledgeable and understanding individual.

Very knowledgeable and understanding individual. Her concern with our dog’s pending surgery was genuine. And, I appreciated her prompt follow up with information on how to file the paperwork.

Insurer: Trupanion

By:

Useful
February 25, 2021

Very professional caring informative and knowledgeable!

Very professional, caring, informative and knowledgeable!!

Insurer: Trupanion

By:

Useful
February 25, 2021

Amazing customer service answered all my questions quickly and efficiently.

Amazing customer service, answered all my questions quickly and efficiently.

Insurer: Trupanion Canada

By:

Useful

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