Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


February 26, 2021

Great Insurance

I was looking for dog insurance and had all my questions answered

Insurer: Trupanion

By:

Useful
February 26, 2021

Helpful agent.

Helpful agent. A quick response and processing. Quick resolution.

Insurer: Trupanion Canada

By:

Useful
February 26, 2021

Helpful and considerate

Helpful and considerate

Insurer: Trupanion Canada

By:

Useful
February 26, 2021

I have always found the customer service very helpful and knowledgeable when I have questions about my policy or claims submitted.

I have always found the customer service very helpful and knowledgeable when I have questions about my policy or claims submitted.

Insurer: Trupanion Canada

By:

Useful
February 26, 2021

Because they are very nice and caring

Because they are very nice and caring

Insurer: Trupanion

By:

Useful
February 26, 2021

Carly was very helpful.

Carly was very helpful.

Insurer: Trupanion

By:

Useful
February 26, 2021

Each and every time I call for assistance it has been fantastic.

Each and every time I call for assistance it has been fantastic. A true pleasure to work with Trupanion. The staff is terrific!!

Insurer: Trupanion

By:

Useful
February 26, 2021

Everything goes smoothly when you subit a claim.

Everything goes smoothly when you sub,it a claim...fast, friendly, efficient.

Insurer: Trupanion

By:

Useful
February 26, 2021

Excellent support answered all my questions and updated my account too

Excellent support answered all my questions and updated my account too

Insurer: Trupanion

By:

Useful
February 26, 2021

Fair price staff always helpful process easy

Fair price, staff always helpful, process easy

Insurer: Trupanion

By:

Useful

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