Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Embur Rose ?? Animal friendly
Your representatives are always very helpful
Insurer: Trupanion
By:
Enrollment
The young Lady was friendly, professional and answered all my questions to my satisfaction.
Insurer: Trupanion
By:
I am so grateful for the efficiency and speed in which claims are processed and settled.
I am so grateful for the efficiency and speed in which claims are processed and settled.
Insurer: Trupanion
By:
Pleased
Very prompt attention to my claim.
Insurer: Trupanion
By:
Superior customer service!
Superior customer service! The contact was professional, friendly and quite knowledgeable. She clearly explained the claim process with ease and in a very supportive tone. Refreshing!
Insurer: Trupanion
By:
Very good customer service
Very good customer service
Insurer: Trupanion
By:
Very satisfied
You guys really care. Great service. I talked with one of your people and she was so reassuring. Not inexpensive but well worth the premium.
Insurer: Trupanion
By:
Our recent claim submission.
Our claim was processed very quickly and this was our first time submitting the invoices via your new App. It worked very well and only one invoice was not processed on your end, but when we called to inquire the matter was corrected quickly. Very good customer service! Thank you.
Insurer: Trupanion Canada
By:
Positive
Experience was very good. Quick
Insurer: Trupanion Canada
By:
WILLIE & HIS FAMILY ?? TRUPANION!
We are totally thrilled with how you have treated us and our Willie!! We sing your praises to everyone, and heartily recommend you!!! ? ?? ?? ?? ??
Insurer: Trupanion Canada
By: