Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


March 01, 2021

We Love Trupanion

Dealing with Trupanion is always so quick and worry-free! We have been clients for 6 years by now and have always had positive experiences!

Insurer: Trupanion Canada

By:

Useful
March 01, 2021

Emily was kind helpful and efficient

Emily was kind, helpful, and efficient

Insurer: Trupanion

By:

Useful
March 01, 2021

Friendly and efficient service ALWAYS

Friendly and efficient service ALWAYS

Insurer: Trupanion

By:

Useful
March 01, 2021

Friendly caring and helpful customer service!

Friendly, caring and helpful customer service!

Insurer: Trupanion

By:

Useful
March 01, 2021

good experience

Staff were very friendly and helpful. Kept me updated as the claim was being processeed

Insurer: Trupanion

By:

Useful
March 01, 2021

Good service

Good service

Insurer: Trupanion

By:

Useful
March 01, 2021

Good service.

Good service. Helpful and pleasant. Reliable company

Insurer: Trupanion

By:

Useful
March 01, 2021

Love this company

Trupanion is always very quick at going through my claims and help me feel more comfortable working up my pets illness since I know they are covered

Insurer: Trupanion

By:

Useful
March 01, 2021

My husband is out of work.

My husband is out of work. We got behind in our payments and you gave us some time to come up with the money and keep our insurance for our 2 King Charles Cocker Spaniels.

Insurer: Trupanion

By:

Useful
March 01, 2021

Pet insurance

Friendly. Details explained well.

Insurer: Trupanion

By:

Useful

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