Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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This is an excellent insurance company…
This is an excellent insurance company who has yet to say no to anything I have submitted. They have been incredibly helpful when I call to make sure things are covered that I want to do for my dog. Customer service is great
Insurer: Figo
By: customer
Very friendly and knowledgeable.
Very friendly and knowledgeable.
Insurer: Nationwide
By: Erica Davis
One of the best pet insurance
One of the best pet insurance. It's very easy to file a claim and the payment does not take long. Thank you
Insurer: Spot Canada
By: customer
Soooo glad we had Trupanion!!
Soooo glad we had Trupanion for our Cavaliers. At only 5 years old, Percy developed cataracts - was essentially blind within a year. Thanks to Trupanion we were able to get Percy the cataract surgery he needed - he's back to his youthful self again - can see the happiness on his face! Thank you Trupanion!
Insurer: Trupanion
By: Peter
Very pleased with Fetch insurance for…
Very pleased with Fetch insurance for my cat. Bailey is a wonderful representative. She was so patient and understanding and was a great help to me. I highly recommend Fetch!!!
Insurer: Fetch
By: customer
The quickness of your response was…
The quickness of your response was fantastic
Insurer: Trupanion
By: Ronald E Sobecki AND
I immediately received an…
I immediately received an acknowledgement regarding my claim and the claim was then settled within one day. Great customer service!
Insurer: Trupanion
By: Chief of Police, William
Ollie loves Pumpkin
It has overall been a smooth experience with Pumpkin Insurance so far; from our initial consultation to setting up to submitting our claims. Pumpkin has brought us peace and comfort knowing our little Ollie will have great care when he needs it the most. We are truly thankful!
Insurer: Pumpkin
By: Maria Fernanda