Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


March 12, 2021

Smart Investment for my PUP

Great to deal with. Quick and reliable. So happy I made the decision 10 years ago for my pup!!

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

Smart Investment for my PUP

Great to deal with. Quick and reliable. So happy I made the decision 10 years ago for my pup!!

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

I have been paying eight years for pet insurance and this is the first time I’ve had to use it but I am very grateful for it.

I have been paying eight years for pet insurance and this is the first time I’ve had to use it but I am very grateful for it. Danni was super helpful and understanding. He made me laugh, which is what I needed most during that stressful time.

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

I think it's a great company and very good customer service.

I think it's a great company and very good customer service.

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

Would recommend to anyone who has a pet!

Incredibly good service and very fast response. Would recommend to anyone who has a pet.

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

Amazing service

The representative which answered my call was informative, patient and professional.

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

The service was professional and seamless from the veterans office to yours.

The service was professional and seamless from the veterans office to yours. I thank you for great quality service during trying times.

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

Tabby’s claim

The vet filed the claim which made it so easy for me.

Insurer: Trupanion Canada

By:

Useful
March 12, 2021

Fantastic Provider

Always fast, fair and accurate. Wish they could provide medical insurance for humans. Customer service is outstanding!

Insurer: Trupanion

By:

Useful
March 12, 2021

Gastric upset diagnosis Golden Retriever

Trupanion quickly processed my claim. I was pleased.

Insurer: Trupanion

By:

Useful

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