Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great service
Good website with lots of info and comparison data. Customer service very helpful when I called with questions from Julie Napolitan.
Insurer: Trupanion
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Great service and fast approval of claim
Great service and fast approval of claim
Insurer: Trupanion
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Always helpful and take care of my needs
Always helpful and take care of my needs
Insurer: Trupanion Canada
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Because u all have been very helpful and understanding.
Because u all have been very helpful and understanding. Thank you ??????
Insurer: Trupanion Canada
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Cannot beat this service!
Had some questions getting set up online with the same day exam code, called Trupanion and was on hold for less than 5 minutes. They got me all set up within 10 minutes.
Insurer: Trupanion Canada
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I’m new to trupanion but satisfied with the service so far.
I’m new to trupanion but satisfied with the service so far.
Insurer: Trupanion Canada
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So far I have had excellent customer service when I have dealt with your company
So far I have had excellent customer service when I have dealt with your company
Insurer: Trupanion Canada
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The gentleman I spoke with was very helpful and friendly!
The gentleman I spoke with was very helpful and friendly!
Insurer: Trupanion Canada
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The matter should not have to be appealed he’s had the same problem previous it should be on his record I shouldn’t have to do what I’m being asked to do so that’s it
The matter should not have to be appealed he’s had the same problem previous it should be on his record I shouldn’t have to do what I’m being asked to do so that’s it
Insurer: Trupanion Canada
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