Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Polite and knowledgeable.
Polite and knowledgeable. Got the exact information I was looking for.
Insurer: Trupanion
By:
Always the best experience.
Always easy and quick to claim. A few times an error has been made but it’s rectified quickly. I always recommend Trupanion to everyone with a furry friend. Also Star is amazing.
Insurer: Trupanion Canada
By:
Can always count on Trupanion!!
I have been recommending Trupanion to friends, colleagues and people I've never met (on Facebook, for example). The processing of our claims always happens quickly and without issue. We could not be more pleased.
Insurer: Trupanion Canada
By:
Compassionate and Supportive
Trupanion employees have been very helpful with speedy responses to all questions and payment processes. They always ask how our dog is doing. Thank-you for your support and being so kind and caring.
Insurer: Trupanion Canada
By:
Tried, Trusted and True...Trupanion
Trupanion has been very professional and responsive to our claims, and has positively confirmed my decision to go with Trupanion for our dog.
Insurer: Trupanion Canada
By:
Always informative and helpful and quick to respond.
Always informative and helpful and quick to respond.
Insurer: Trupanion
By:
Great communication and timely!
Always very timely and communicative through the whole claim process. And you get your reimbursed super fast!!! Been very happy with Trupanion.
Insurer: Trupanion
By:
Thank you for the great service!
Everything and everyone was awesome, claim processed and check arrived quickly. So glad I signed up, I have been recommending it to everyone! Thanks so much!
Insurer: Trupanion
By: