Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


March 29, 2021

Get Healthy Paws insurance for peace of mind!

Our dog Tofu recently underwent surgery for an intestinal obstruction. His recovery was complicated and we were very worried about him pulling through. The stress of taking care of Tofu was difficult enough; at least we didn't have to worry about the high medical expenses thanks to the excellent coverage we have through Healthy Paws. Healthy Paws Pet Insurance covered everything they promise to cover with no questions asked and with a quick turn around time. I would highly recommend everyone who loves their pet to take out a Healthy Paws insurance for peace of mind. The last thing you want to worry about while caring for your sick pet is how you're going to cover the bills!

Insurer: Healthy Paws

By: Rhonda

Useful
March 29, 2021

Caring and ethical - everything you would want from a pet insurance company

Incredible company. Responsible, ethical and there when you need them. They have been with me for two pets and I will use them for all peta in the future.

Insurer: Healthy Paws

By: Michelle

Useful
Verified March 29, 2021

Trupanion processed my claim within days and reimbursed 90% per our plan.

Trupanion has been supporting us through this stressful time. Not sure what the problem was a few months ago, but very happy they are back on track. Would recommend to all fur baby parents.

Insurer: Trupanion

By: Patricia

Useful
March 29, 2021

Best Pet Insurance out there!

Healthy Paws is by far the best pet insurance out there! The claim process is extremely easy and fast and the customer service is wonderful! I highly recommend Healthy Paws for all your pets insurance needs!

Insurer: Healthy Paws

By: Amy

Useful
March 29, 2021

Very caring and helpful

Very caring and helpful

Insurer: Trupanion

By:

Useful
March 29, 2021

You were there for us when Abe was in the hospital and it helped so much.

You were there for us when Abe was in the hospital and it helped so much.

Insurer: Trupanion

By:

Useful
Verified March 29, 2021

Recommend to family and friends

I've always had a great experience with the people involved with this company. I will continue to do business with you and recommend you to family and friends.

Insurer: AKC

By:

Useful
March 29, 2021

Amber was very helpful and I am very pleased in how trupanion takes care of all my claims.

Amber was very helpful and I am very pleased in how trupanion takes care of all my claims.They are fast in paying out claims nice to have insurance that is so good

Insurer: Trupanion

By:

Useful
March 29, 2021

Bethany was so friendly helpful and genuinely concerned about my sick puppy Orion!

Bethany was so friendly, helpful and genuinely concerned about my sick puppy Orion!!

Insurer: Trupanion

By:

Useful
March 29, 2021

Christina was incredibly helpful:)

Christina was incredibly helpful:)

Insurer: Trupanion

By:

Useful

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