Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Wonderful client service provided.
Wonderful client service provided....always a great experience when I reach out to Trupanion. Your representatives are excellent.
Insurer: Trupanion
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Great customer service
Great customer service
Insurer: Trupanion
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Trupanion is Amazing!
I really appreciate your help with Aria's health issues. Thank you! It's so nice to know you are there for us.
Insurer: Trupanion
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Owen was super helpful and very knowledgeable!
Owen was super helpful and very knowledgeable!
Insurer: Trupanion
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Your representatives are always helpful and positive.
Your representatives are always helpful and positive. Information is accurate and claosre processed quickly.
Insurer: Trupanion
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Always easy to reach and speak with an actual person for information or to resolve any issue.
Always easy to reach and speak with an actual person for information or to resolve any issue. People are informative, upbeat, and friendly.
Insurer: Trupanion Canada
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You were there when our pets were sick.
You were there when our pets were sick. Very reliable and no surprises.
Insurer: Trupanion Canada
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I’m a first time cat momma and I have peace of mind knowing that I got the insurance that my cat needs.
One of my favorite features was Pumpkin breaking down it’s different price points, they summarize what’s not and not included and best of all, they give you a comparison to other pet insurance companies which made it much easier to figure things out. Pumpkin is great at reimbursing right away and Mia Lua loved her new toy that was gifted. Thank you Pumpkin!!!
Insurer: Pumpkin
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