Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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The coverage is amazing the ease with travel is amazing.
The coverage is amazing, the ease with travel is amazing. The chat customer service is outstanding.
Insurer: Trupanion
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Trupanion staff always gets back to me when I have a questionand everyone is so polite and helpful when I speak to them on the phone.
Trupanion staff always gets back to me when I have a question,and everyone is so polite and helpful when I speak to them on the phone.
Insurer: Trupanion
By:
I was totally happy with the way I was helped with my expenses
I was totally happy with the way I was helped with my expenses
Insurer: Trupanion Canada
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Excellent
Sales rep was very transparent
Insurer: Trupanion Canada
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Peace of mind!!
Because the lady that explained to me the covers for my babies was very patient, polite, and gave my the savings i had coming. Price affordable
Insurer: Trupanion
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Gracious helpful pleasant
Gracious, helpful, pleasant
Insurer: Trupanion
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Great product and great service!
Great product and great service!
Insurer: Trupanion
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happy with help I got.
happy with help I got.
Insurer: Trupanion
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Excellent and Prompt Service
I faxed my dog's medical paperwork reflecting what was going on with my little Bella. I heard back the SAME day that paperwork was received and being worked on. Very impressed with the promptness of getting things taken care. Thank you.
Insurer: Trupanion
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