Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Ashley was patient and competent and resolved my issue in a timely manner
Ashley was patient and competent and resolved my issue in a timely manner
Insurer: Trupanion
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Friendly and informative
Friendly and informative
Insurer: Trupanion
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Lucas was very attentive knowledgeable and concerned about my pet.
Lucas was very attentive, knowledgeable and concerned about my pet.
Insurer: Trupanion
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Sammy's mom
Because the call was pleasant, well explained and not rushed.
Insurer: Trupanion Canada
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Very professional, friendly and supper helpful.
Claim was done fast once everything was taken care of on my end. Thank u
Insurer: Pumpkin
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In My Opinion
#1 Your representative, Chantel, was very engaging, professional and knowledgeable about your pet insurance offerings. Chantel was informative without being a hard sale type. #2 100% coverage was available, which is what we were looking for, at a reasonable rate.
Insurer: Trupanion
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Pet insurance a blessing named Trupanion
Am so very grateful that I have Trupanion for my "Maggie". From customer service to filing a claim I have never had any issue and am always shown concern and compassion for whatever is needed. I encourage anyone having a pet to have insurance and if given to opportunity to make a recommendation I always recommend Trupanion. They are the best!!
Insurer: Trupanion
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