Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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My Happy Place
Because they take the time to explain everything I needed to know
Insurer: Trupanion
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Sign Up for Trupanion
Excellent customer service!
Insurer: Trupanion
By:
great signup experience
I found the customer service representative very helpful in explaining all the implications of my elections in great detail. Now, I'm hopeful to see how my claims are processed
Insurer: Trupanion
By:
Phil was very friendly and knowledgeable.
Phil was very friendly and knowledgeable. He answered all my questions!
Insurer: Trupanion
By:
The Best Customer Service in the Business!
The new customer consultants I worked with (first Jordan to review Trupanion offerings, and then Jonathan to sign up) were both great. They were professional and kind throughout! They both deserve raises!
Insurer: Trupanion
By:
very helpful and friendly
very helpful and friendly
Insurer: Trupanion
By:
Very responsive and quick
Very responsive and quick
Insurer: Trupanion
By:
Customer service is great
Customer service is great
Insurer: Trupanion Canada
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