Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Friendly help by your staff and received my reimbursement so quickly.
Friendly help by your staff and received my reimbursement so quickly.
Insurer: Trupanion
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Trupanion is always great at answering my questions.
Trupanion is always great at answering my questions. The company processes the claims quickly.
Insurer: Trupanion
By:
Best Vet Insurance Ever!
Trupanion is the best, picked up Parker's prescription for his Cushing's Disease, submitted my claim by uploading my PDF receipt, the next day received an email that the claim had been approved and presto, the $$ was in our account within a couple of days. Thank You
Insurer: Trupanion
By:
Very pleased with Trupanion
Very efficient
Insurer: Trupanion Canada
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Did my senior dog outlive his coverage?
Currently confused based on current claim “ approval” yet deductible suddenly matches claim. Are all future claims being approved but zeroed? Heart meds still covered, or will new zero formula only apply to new incidents? Communication/ clarification is always difficult
Insurer: Trupanion
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