Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great phone call with our Trupanion Representative!
The rep was terrific. She just sounded so proud to work for you. It was refreshing. Hoping your product is as great as your rep.
Insurer: Trupanion
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intelligent coverage flexibility animal and human conscious excellent communication with client
intelligent coverage, flexibility, animal and human conscious, excellent communication with client
Insurer: Trupanion Canada
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Easy Peasy!
The experience was completely hassle free!
Insurer: Trupanion
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Every time I call I get a live agent with up-to-date information.
Every time I call I get a live agent with up-to-date information. Always courteous and helpful.
Insurer: Trupanion
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Fast response!
Age y fast and thorough service!
Insurer: Trupanion
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Helpful, empathetic service
Customer Service Rep online was helpful and gave appropriate info for first time claimant. I’m thankful for doing everything online!
Insurer: Trupanion
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I always will recommend Trupanion they are awesome to deal with I have had them for 9 years
I always will recommend Trupanion they are awesome to deal with I have had them for 9 years
Insurer: Trupanion
By:
It’s worth every penny
While no one can ease the pain of losing your family member, Trupanion alleviated much of the stress associated with the massive amounts of hospital bills we incurred in the final days. We will definitely return when we’re ready to adopt a new family member.
Insurer: Trupanion
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Trupanion Rocks!!
Exceptional Service
Insurer: Trupanion
By:
Each time that I have spoken with a representative over the phone they have been been able to answer my questions completely to my satisfaction and in a pleasant manner.
Each time that I have spoken with a representative over the phone, they have been been able to answer my questions completely, to my satisfaction, and in a pleasant manner.
Insurer: Trupanion Canada
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