Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Jake is happy
ALWAYS QUICK AND AVAILABLE WHEN A PROBLEM ARRIVES. THANK YOU VERY MUCH. Jake & George
Insurer: Trupanion
By:
Chat went well and response time was excellent.
Chat went well and response time was excellent.
Insurer: Trupanion
By:
fast simple quick answer
fast, simple, quick answer
Insurer: Trupanion
By:
Great service with no stress!
The whole process was extremely easy. Easier than dealing with health insurance for my family and I. Thank you for helping to ease the stress and helping me take care of my cat.
Insurer: Trupanion
By:
I have peace of mind with my coverage and the staff have always been super great to communicate with.
I have peace of mind with my coverage and the staff have always been super great to communicate with.
Insurer: Trupanion
By:
Pain Free Claim Process
Customer service was very helpful with setting me up with the claim pre approval process, when it came time to submit the claim it was easy and I was paid within a few days. The process was painless and the claim was handled promptly, Trupanion has been a great insurance for family and fur babies.
Insurer: Trupanion
By:
quick professional knowledgeable
quick, professional, knowledgeable
Insurer: Trupanion Canada
By:
Talked to a real person quickly and she was very knowledgeable
Talked to a real person quickly and she was very knowledgeable
Insurer: Trupanion Canada
By:
very helpful and great service
very helpful and great service
Insurer: Trupanion Canada
By:
Worry free Insurance.
We found the service fast and professional.
Insurer: Trupanion Canada
By: