Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


Verified June 22, 2021

The rep was very nice and helpful

The rep was very nice and helpful

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

I found Jonathan to be extremely helpful.

I found Jonathan to be extremely helpful.

Insurer: Trupanion Canada

By:

Useful
Verified June 22, 2021

Informative professionalgreat attitude

Informative, professional,,great attitude

Insurer: Trupanion Canada

By:

Useful
Verified June 22, 2021

All the information was explained clearly and sufficiently.

All the information was explained clearly and sufficiently.

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Always get what I need!

Always get what I need! People are very professional and helpful!

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Always so helpful

Always so helpful

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Always the best info and care

Always the best info and care

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Because they answered my call immediately.

Because they answered my call immediately. And they responded to the emergency vet immediately as well

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Colette was very helpful and I appreciate that she asked how my dog Zeke was going.

Colette was very helpful and I appreciate that she asked how my dog, Zeke, was going.

Insurer: Trupanion

By:

Useful
Verified June 22, 2021

Customer service was great.

Customer service was great.

Insurer: Trupanion

By:

Useful

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