Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Easy to work with.
Easy to work with. She was professional.
Insurer: Trupanion
By:
Excellent customer service friendly and helpful.
Excellent customer service, friendly and helpful.
Insurer: Trupanion
By:
Excellent service & very prompt.
Excellent service & very prompt.
Insurer: Trupanion
By:
The representative Natali was listening for my needs helped me with the application report to better understand what it says was very nice and professional.
The representative Natali was listening for my needs, helped me with the application report to better understand what it says was very nice and professional.
Insurer: Trupanion
By:
The best support
It was a great phone conversation with a super friendly lady! She gave me great insight on my coverage and took the time to answer all my questions.
Insurer: Trupanion Canada
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Aarik solved my problem.
Aarik solved my problem. He was solution oriented.
Insurer: Trupanion
By:
Lousy customer service.
After several asks for more information, they ended up considering considering the wrong invoice for the claim. Now I get to carve time out of my schedule to sort this out. Such a pain.
Insurer: Trupanion
By:
Terrific Insurance!
Always terrific!
Insurer: Trupanion
By: