Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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There was a mistake on Trupanion’s part as to reimbursement.
There was a mistake on Trupanion’s part as to reimbursement. Trupanion looked into it and re-calculated the reimbursement in no time. No harsh words, just hard work. I appreciate how quickly Trupanion processes reimbursement requests.
Insurer: Trupanion
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I feel so confident using Trupanion.
I feel so confident using Trupanion. All customer service reps are so helpful, and easy to deal with.
Insurer: Trupanion Canada
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Agent was very helpful.
Agent was very helpful.
Insurer: Trupanion
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All my needs were met and the staff was friendly.
All my needs were met and the staff was friendly.
Insurer: Trupanion
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Amy and others are very helpful in maneuvering through the website.
Amy and others are very helpful in maneuvering through the website.
Insurer: Trupanion
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Because of the person who helped me!
Because of the person who helped me!!!
Insurer: Trupanion
By: