Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Because the person helping me Kat was so informative and understanding when I asked a ton of questions!
Because the person helping me, Kat, was so informative and understanding when I asked a ton of questions!
Insurer: Trupanion
By:
Easy to communicate with and always answers all my questions
Easy to communicate with and always answers all my questions
Insurer: Trupanion
By:
Efficient friendly and payment very fast!
Efficient, friendly and payment very fast!
Insurer: Trupanion
By:
Ellen was very friendly and informative.
Ellen was very friendly and informative.
Insurer: Trupanion
By:
Excellent Service!
I called in to set up coverage for my puppy. The representative answered all my questions, and knew her information. Excellent!
Insurer: Trupanion
By:
Trupanion Opinion
Por el servicio al cliente, opciones y atenciones
Insurer: Trupanion
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Cancer diagnosis and claim
Staff was very helpful in guiding me through the process, my claim was resolved quickly and efficiently.
Insurer: Trupanion
By:
Great enrollment experience
The associate was helpful answering questions, patient, friendly and fast at processing my enrollment. He sent me the plan materials and his email information immediately.
Insurer: Trupanion
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