Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Quick Service
Although no payment was made the claim was handled expeditiously. We did not expect reimbursement in any case. At least you paid attention to the claim. Now another claim is in the mail (which took some searching to find out how to do it.)
Insurer: Trupanion
By:
EASE OF APPLICATION
EASE OF APPLICATION
Insurer: Trupanion
By:
great service, quick claims
great service, quick claims
Insurer: Trupanion
By:
I found my time to be well spent.
I found my time to be well spent. Danielle was extremely helpful and answered all my questions.
Insurer: Trupanion
By:
Signing Up
I had difficulty creating an account the evening of signing up for the insurance. However, the next day, things went smoothly.
Insurer: Trupanion
By:
Professional and knowledgeable
Professional and knowledgeable
Insurer: Trupanion
By:
Trupanion is so easy to work with
The person I talked to took the time explain everything and to make sure I understood before moving on to the next steps
Insurer: Trupanion
By: