Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Aaron was very knowledgable about your pet insurance and he answered every question l had.
Aaron was very knowledgable about your pet insurance and he answered every question l had. I was very comfortable speaking with him, you have a great employee in him.
Insurer: Trupanion
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Courteous and quick response
Courteous and quick response
Insurer: Trupanion
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Customer service was great and super friendly
Customer service was great and super friendly
Insurer: Trupanion
By:
Get Trupanion!
Great service experience. Fast, friendly, and knowledgeable.
Insurer: Trupanion
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I chose this number because she was kind and very thorough on the information.
I chose this number because she was kind and very thorough on the information.
Insurer: Trupanion
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It was actually Brian and he was very helpful.
It was actually Brian and he was very helpful.
Insurer: Trupanion
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On my last call for information the agent was friendly and accommodating.
On my last call for information, the agent was friendly and accommodating.
Insurer: Trupanion
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Service is always amazing and easy.
Service is always amazing and easy.
Insurer: Trupanion
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The rep I spoke with was very friendly and relatable.
The rep I spoke with was very friendly and relatable. I like the peace of mind I have knowing that I don't need to consider finances if there is an emergency or illness with one of my pets.
Insurer: Trupanion
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