Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified July 13, 2021

Trupanion is the best.

Fast and efficient service. Knowledgeable and friendly staff.

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

All my questions were answered completely

All my questions were answered completely

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

Cassandra was awesome.

Cassandra was awesome. Very helpful Kudos to her

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

great service

easy to file a claim and quick response

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

Great customer service!

Great customer service!

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

Helpful and quick

Helpful and quick

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

Great service. Excellent insurance

I have always found trupanion claim service to be excellent. The service is very fast and a thorough explanation is provided for every claim. I have recommended trupanion pet insurance to all my family and friends who are pet owners.

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

Great experience

It was supper easy to make a claim, everything was clearly explained to me when I had a question and reimbursement was deposited quickly

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

My claim was resolved in an efficient and timely manner.

My claim was resolved in an efficient and timely manner. One less worry.

Insurer: Trupanion Canada

By:

Useful
Verified July 13, 2021

Representative was polite and knowledgeable

Representative was polite and knowledgeable

Insurer: Trupanion Canada

By:

Useful

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