Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Always has been very pleasant working with the staff
Always has been very pleasant working with the staff
Insurer: Trupanion
By:
Answered all my questions quickly and concisely!
Answered all my questions quickly and concisely!
Insurer: Trupanion
By:
As always trupanion was wonderful to deal with
As always trupanion was wonderful to deal with
Insurer: Trupanion
By:
Because I am still waiting on reimbursement for my claim and it’s been 2 weeks or more for 2 invoices and I have another invoice to send but I’m still waiting on the previous ones.
Because I am still waiting on reimbursement for my claim and it’s been 2 weeks or more for 2 invoices and I have another invoice to send but I’m still waiting on the previous ones. Also I have called twice regarding the claims.
Insurer: Trupanion
By:
Because I they are always very helpful and explain whatever I ask.
Because I they are always very helpful and explain whatever I ask.
Insurer: Trupanion
By:
Every time I have contacted Trupanionthe associate is always knowledgeablebut also kind and caring.
Every time I have contacted Trupanion,the associate is always knowledgeable,but also kind and caring.
Insurer: Trupanion
By: