Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified July 30, 2021

Always a quick and easy experience.

Always a quick and easy experience. I recommend this company to any friend getting a dog.

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

Always great with communication and customer service!

Always great with communication and customer service!

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

The best friend a dog can have-TRUPANION

As always friendly, compassionate and helpful.

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

Trupanion Review

Fast efficient service! Thank you.

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

Trupanion loves dogs.

I am so glad I took out this insurance at my puppy's first vet visit! Almost nine years later, the company is always there for us and as Mopsie gets older, the insurance is especially welcome. Everyone who answers the phone at Trupanion LOVES the dogs they look after. Warmth, sympathy, and assistance are always the experience.

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

Easy does it

It was very easy to do. The associate was very helpful

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

Kreanna was very quick and took care of my situation and was very polite.

Kreanna was very quick and took care of my situation and was very polite.

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

My experience with Trupanion claims is very good.

My experience with Trupanion claims is very good. They make filing a claim so easy.

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

Pet insurance you should truly consider

Seamless process. Updates were provided throughout the process.

Insurer: Trupanion

By:

Useful
Verified July 30, 2021

Very easy

Super easy. Breeder gave us a 30 day trial and we kept it after. Website is really user friendly

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.