Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Bc it’s really difficult for me to connect all the same occurrences .
Bc it’s really difficult for me to connect all the same occurrences . Therefore I end up paying too much and have to call and have them review the claim . Other than that , I am completely satisfied !!
Insurer: Trupanion
By:
A positive beginning with Trupanion
Because Jonathan was very good at explaining the coverage with Trupanion. He informed me of exactly what I needed to enroll in the Trupanion Insurance. I didn’t have to wait to speak with someone when I called. My son has this insurance for his dog and he and his wife said the coverage and way claims are handled are great. They also find everyone at Trupanion easy to deal with when they have a question.
Insurer: Trupanion
By:
I Love my ajent too....
Becuse the Company's are verey nice understanding people who give the insurance for pet and tell you whats good for you.
Insurer: Trupanion
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Consistently compassionate and professional service.
Consistently compassionate and professional service.
Insurer: Trupanion
By:
Excellent plans and customer service
Excellent plans and customer service
Insurer: Trupanion
By:
Why I signed up
good website; good ratings; sensible pricing; appropriate levels of care; helpful telephone support available at late hour
Insurer: Trupanion
By:
I am extremely happy with Trupanion.
I am extremely happy with Trupanion. It saves me money and your associates are very helpful and knowledgeable.
Insurer: Trupanion
By:
I chose this score because the customer service has been great!
I chose this score because the customer service has been great! The services are great and I really like the online account.
Insurer: Trupanion
By:
quick and professional response
quick and professional response
Insurer: Trupanion
By:
The lady who I dealt with was supper pleasant and very informative. She answered all my questions and spoke English. Sometimes you get people who you have to strain to understand. No disrespect to them but it as pleasant change.
The lady who I dealt with was supper pleasant and very informative. She answered all my questions and spoke English. Sometimes you get people who you have to strain to understand. No disrespect to them but it as pleasant change.
Insurer: Trupanion
By: