Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Michael was awesome.
Michael was awesome. Went over and beyond to help.
Insurer: Trupanion
By:
1
1. I like the "choose your own deductible" feature 2. 90% reimbursement of covered services per illness after deductible met 3. Plan materials are clear and easy to understand. 4. Customer service is good! 5. Prompt reimbursements.
Insurer: Trupanion
By:
Aaron was beyond helpful and knowledgeable He answered ALL of my questions and was very pleasant
Aaron was beyond helpful and knowledgeable He answered ALL of my questions and was very pleasant
Insurer: Trupanion
By:
Always great/friendly service and staff.
Always great/friendly service and staff.
Insurer: Trupanion
By:
Because the service I received was outstanding.
Because the service I received was outstanding.
Insurer: Trupanion
By:
Easy and quick response.
Easy and quick response.
Insurer: Trupanion
By:
A great experience for me to sign up our new puppy!
Everything was easy and friendly !
Insurer: Trupanion
By:
Everything was explained so I understood Pleasant professional and friendly
Everything was explained so I understood Pleasant, professional and friendly
Insurer: Trupanion
By: