Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Cytology
Fair and timely. Thanks. Clarice
Insurer: Trupanion
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Lex was extremely efficient and helpful in answering my questions
Lex was extremely efficient and helpful in answering my questions
Insurer: Trupanion
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My personal encounter with every Members Specialist of Trupanion has been more that superb !
My personal encounter with every Members Specialist of Trupanion has been more that superb ! Their assistance has not gone unnoticed, professionally and very knowledge. I would like to express my deep gratitude to each and every one of you trying to help me with my appeal issues.
Insurer: Trupanion
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Trupanion is worth every penny!
Our golden retriever has had eye problems and cancer. Trupanion paid quickly every time we filed a claim. Worth every penny we paid for this monthly insurance. They stand by and support you the whole way!
Insurer: Trupanion
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Trupanion is truly wonderful
Trupanion makes it easy to submit and file a claim which relieves stress so I can focus on my fur baby.
Insurer: Trupanion
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Excellent Customer Service
Because of customer service, the lady that worked with me was extremely kind, knowledgeable and efficient.
Insurer: Trupanion Canada
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Great service!
Fast and efficient service. The staff was not forcefully selling add-on products.
Insurer: Trupanion Canada
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Easy to submit a claim
It was easy for the vet to submit the claim for me so I didn't need to do anything.
Insurer: Trupanion Canada
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Making changes to my account was quick and easy and information was communicated clearly when asked.
Making changes to my account was quick and easy, and information was communicated clearly when asked.
Insurer: Trupanion Canada
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Trupanion is the best.
We love Trupanion. It gives us the peace of mind and freedom to take care of our fur baby. Our veterinary clinic is able to process direct payments. Submitting receipts is also easy and simple.
Insurer: Trupanion Canada
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