Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified September 20, 2021

I’ve been using Truepanion for years now every time I call it’s a wonderful experience the customer service is friendly and extremely helpful.

I’ve been using Truepanion for years now, every time I call it’s a wonderful experience the customer service is friendly and extremely helpful.

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

All folks at trupanion are very pleasant and helpful.

All folks at trupanion are very pleasant and helpful. Thanks!

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

New Member

Amazing policy and duper helpful and knowledgeable reps

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

Because the team at Trupanion are knowledgeable professionals But always so friendly and concern

Because the team at Trupanion are knowledgeable professionals But always so friendly and concern

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

Everyone has been very pleasant to work with

Everyone has been very pleasant to work with

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

Life saver!

Fast on getting your money back to you while caring for your pet at the same time!

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

Great company.

Great company. Very good customer service and very efficient payment of claims.

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

Great customer service I always get great explanations for every call I make to them!

Great customer service I always get great explanations for every call I make to them! I appreciate that they understand how much my animals mean to me !!

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

I can't say enough good about Trupanion!

I already recommend Trupanion to friends, colleagues and strangers. My experience with Trupanion has been very good.

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

I cannot say enough good things about Trupanion!

I cannot say enough good things about Trupanion! I'm such an advocate for them. They have always there for me and my pets. They are professional, courteous, and best of all, "pet people" too.

Insurer: Trupanion

By:

Useful

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