Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified September 21, 2021

Easy

Always easy

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Excellence in Insurance

Always excellent!

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Awesome compassionate service and kindness.

Awesome compassionate service and kindness. Customer service is very professional

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Because I have always had great service and I believe in your company.

Because I have always had great service and I believe in your company. When you worry about one of you pets and you know the cost will be expensive , this will not worry you as much when you have Trupanion.

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Great customer service

Everyone I have talked to has been extremely knowledgeable and friendly. I have already recommended you several times

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Excellent customer service!

Excellent customer service!

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Protecting the Boss Dog

Excellent site, easy to navigate

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

fast and swift

fast and swift

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Quick and easy

Filing a claim is so easy! My vet clinic automatically filed it for me as I was checking out after my pets visit. The claim was opened and processed so quick and I had my refund within a few days. You can’t get easier than that!

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Friendly and easy to understand.

Friendly and easy to understand. Prompt with the call back.

Insurer: Trupanion

By:

Useful

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