Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Cassandra was very helpful.
Cassandra was very helpful. I couldn't figure out how to send the invoice over email and she walked me through it. She was sincerely concerned about our Bella. That means a lot.
Insurer: Trupanion
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Emily knows her business and was able to explain and answer every question I had!
Emily knows her business and was able to explain and answer every question I had! Great customer service!
Insurer: Trupanion
By:
Jordan Harris
Everything was clear and easy and never a complaint!
Insurer: Trupanion
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Excellent service 24/7.
Excellent service 24/7.
Insurer: Trupanion
By:
Awesome company
Excellent service you explain everything in detail and every single one of our request or questions have been answered or responded to instantly or pretty close to instantly. Which is truly amazing your staff is excellent to deal with they are kind, knowledgeable, extremely helpful and exceptionally compassionate. Cooper thanks thanks you as do we as his parents you guys are awesome and I keep recommending your services to other animal parents
Insurer: Trupanion
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Extremely patient
Extremely patient
Insurer: Trupanion
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Have had nothing but good experience with Trupanion over many many years.
Have had nothing but good experience with Trupanion over many many years.
Insurer: Trupanion
By: