Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Absolutely first class experience.
Absolutely first class experience. Fast response, great technology, great reimbursement. A big fan of Trupanion and I keep recommending them.
Insurer: Trupanion
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Wonderful
Anica was very professional and helpful. Thank you
Insurer: Trupanion
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No stress sign up process
Dianne was very helpful answering all my questions and assisting me while not applying any pressure in arriving at a purchase decision.
Insurer: Trupanion
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Our experience with Jonathan we stress free. He answered all our questions and offered advice when prompted about the deductible.
Our experience with Jonathan we stress free. He answered all our questions and offered advice when prompted about the deductible.
Insurer: Trupanion
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Satisfied
Representative was quick to answer, very knowledgeable answered all my questions and was very polite.
Insurer: Trupanion
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signup was very customer friendly. There was a wealth of information to let customers make decisions based on their needs
signup was very customer friendly. There was a wealth of information to let customers make decisions based on their needs
Insurer: Trupanion
By: