Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified October 03, 2021

Best service and kindness when we called with questions.

Best service and kindness when we called with questions.

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Easy claims friendly customer service

Easy claims, friendly customer service

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Easy claims

Fast and easy.

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Helpful and easy

Helpful and easy

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

I wasn’t told about the rider that was added on to my plan but I contacted a representative and she explained it.

I wasn’t told about the rider that was added on to my plan but I contacted a representative and she explained it.

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Super easy

It was really easy to do online and I got paid back within a couple of days a great experience as always

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Kevin was super helpful and answered all my questions!

Kevin was super helpful, and answered all my questions!

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Amazing

Super friendly and quick to answer my question

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Great service.

The person helping me was outstanding. She found out all the answers to my questions.

Insurer: Trupanion

By:

Useful
Verified October 03, 2021

Jodi

Very helpful when I called

Insurer: Trupanion

By:

Useful

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