Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Alexandra was very nice patient and answered all my questions.
Alexandra was very nice, patient and answered all my questions.
Insurer: Trupanion
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Always very helpful and knowledgeable.
Always very helpful and knowledgeable.
Insurer: Trupanion
By:
Compassionate and helpful people walked me through all the steps and were understanding and kind
Compassionate and helpful people, walked me through all the steps and were understanding and kind
Insurer: Trupanion
By:
Erin was furiendly knowledgable and helpful.
Erin was furiendly, knowledgable, and helpful.
Insurer: Trupanion
By:
Everyone is so helpful nice and kind!
Everyone is so helpful, nice and kind!
Insurer: Trupanion
By:
Excellent friendly and resolved my issue quickly.
Excellent friendly and resolved my issue quickly.
Insurer: Trupanion
By:
Excellent knowledge and concern; and knew where to find answers she didn’t know immediately
Excellent knowledge and concern; and knew where to find answers she didn’t know immediately
Insurer: Trupanion
By:
fast ease of contact and follow up.
fast, ease of contact and follow up.
Insurer: Trupanion
By: