Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Claims processing is extremely efficient
Enrolling was easy and claims handling is a breeze.
Insurer: Lemonade
By: Carol
All your staff are very helpful and outstanding customer service
All your staff are very helpful and outstanding customer service
Insurer: Trupanion
By:
Always There
As always, Trupanion was there for us when we needed them. Carson owes his life to Trupanion and we are grateful.
Insurer: Trupanion
By:
Pet insurance made easy
Because your people made the process of signing up streamlined and easy
Insurer: Trupanion
By:
Customer Service was very helpful!
Customer Service was very helpful!
Insurer: Trupanion
By:
Ease of use.
Ease of use. Friendliness of costumer service. When your best friend is not feeling well it helps to have a good encounter.
Insurer: Trupanion
By:
Excellent customer service
Excellent customer service
Insurer: Trupanion
By:
Great customer service
Great plan and easy claim submission. Quick response. Very happy with Trupanion!
Insurer: Trupanion
By:
Trupanion a Yes for your pet
I believe it’s the best coverage, but just Expensive in New York. Great CS associates, quick turnaround and I receive payments quickly
Insurer: Trupanion
By:
I have used Trupanion for our other dogs and can not remember ever having a bad experience.
I have used Trupanion for our other dogs and can not remember ever having a bad experience. Customer service is always polite and they listen to your concerns and are there until your concerns are resolved!
Insurer: Trupanion
By: