Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Because the adjusters keep looking to reject my claim.
Because the adjusters keep looking to reject my claim. Sarah has been sweet.
Insurer: Trupanion
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because your representatives are very pleasant knowledgeable and helpful
because your representatives are very pleasant, knowledgeable and helpful
Insurer: Trupanion
By:
Can contact Trupanion anytime and speak with a live person.
Can contact Trupanion anytime and speak with a live person. I have been with Trupanion for over two years now. The staff is courteous and knowledgeable. My daughter just got a puppy for my granddaughter. I told her to call Trupanion immediately, because they are the best. She did!!
Insurer: Trupanion
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Coverage has been great quick response times really good customer service
Coverage has been great, quick response times, really good customer service
Insurer: Trupanion
By:
Everyone there has been extremely cooperative and understanding … it’s very tough as an animal lover to see your baby in the emergency room.
Everyone there has been extremely cooperative and understanding … it’s very tough as an animal lover to see your baby in the emergency room. She showed tremendous compassion… I’ve told all of my friends with let’s that they should have Trupanion insurance for their babies.
Insurer: Trupanion
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excellent customer services
excellent customer services
Insurer: Trupanion
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From the moment I called to the finale processing of the claim took exactly 1 day.
From the moment I called to the finale processing of the claim took exactly 1 day. within one day. The check will be on its way to me. Friendly, helpful people. Can't ask for better service. Great job!!!
Insurer: Trupanion
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Had a very good experience glad I have the insurance
Had a very good experience glad I have the insurance
Insurer: Trupanion
By: