Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Agents are always pleasant and kind plans are straightforward and direct vet payments provide peace of mind to pet owners.
Agents are always pleasant and kind, plans are straightforward and direct vet payments provide peace of mind to pet owners.
Insurer: Trupanion
By:
Ali was very helpful pleasant when I needed help to file a claim.
Ali was very helpful, pleasant when I needed help to file a claim. And I like her concern for my Ipo.
Insurer: Trupanion
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Our Great Dane George thanks you!
Always very accommodating and thorough!
Insurer: Trupanion
By:
Trupanion scores again!
As ever, Trupanion was fast and efficient--no fuss, no muss. Have been a loyal client for years and will continue to be one.
Insurer: Trupanion
By:
Because they have been able to answer my questions quickly and cover a good amount of medical expenses providing reassurance for me when I am anxious over my dog's recent diagnosis of Lymphoma.
Because they have been able to answer my questions quickly and cover a good amount of medical expenses, providing reassurance for me when I am anxious over my dog's recent diagnosis of Lymphoma.
Insurer: Trupanion
By:
Customer service is excellent
Customer service is excellent
Insurer: Trupanion
By:
Efficient process friendly capable associates (customer service)
Efficient process, friendly capable associates (customer service)
Insurer: Trupanion
By:
Excellent service
Excellent service
Insurer: Trupanion
By:
great service good coverage easy reimbursement
great service, good coverage, easy reimbursement
Insurer: Trupanion
By:
Jessie who was helping me made it nice an easy to change the things I needed to help my dog out more for the future.
Jessie who was helping me made it nice an easy to change the things I needed to help my dog out more for the future.
Insurer: Trupanion
By: