Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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The BEST Pet Insurance!!
Always so easy to deal with whether it be direct billing, using the app/website to submit a claim or over the phone. We’re so grateful for TruPanion and highly recommend!!
Insurer: Trupanion Canada
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Any time I have had to contact Trupanion I have had awesome efficient service.
Any time I have had to contact Trupanion I have had awesome, efficient service.
Insurer: Trupanion Canada
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New Puppy Coverage
I chose this rating because it was easy to sign up, and there has been lots of email communication and information provided
Insurer: Trupanion Canada
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Trupanion and my puppy Palzee is in good care
I feel I was treated kindly and felt he understood my needs and he himself had a dog so he understood how important they are in our lives. He explained the policy to me very well.
Insurer: Trupanion Canada
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Peace of mind
No issues putting in claims ,always kept up to date and paid quickly
Insurer: Trupanion Canada
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Thank You!
So quick and efficient So quick and efficient! Thanks Trupanion!
Insurer: Trupanion Canada
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So very helpful!
So very helpful!
Insurer: Trupanion Canada
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The customer service alone is amazing.
The customer service alone is amazing. Someone please give Drew a raise.
Insurer: Trupanion Canada
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Trupanion provides excellent service.
Trupanion provides excellent service.
Insurer: Trupanion Canada
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