Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Great Service
Great process and quick response time.
Insurer: Trupanion
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Great Service
Always prompt and detailed.
Insurer: Trupanion Canada
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Excellent Payment System
Before I returned to my car to leave the vets my claim was paid!! Thank you!!
Insurer: Trupanion Canada
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By far one of the sweetest people who works on a phone!
By far one of the sweetest people who works on a phone!
Insurer: Trupanion Canada
By:
Customer service is great
Customer service is great
Insurer: Trupanion Canada
By:
Easy company to deal with.
Fast efficient reponse. Easy to deal with. Claim can be made directly through our vet.
Insurer: Trupanion Canada
By:
My experience with Trupanion (for my current dog and my previous dog) has always been top notch.
My experience with Trupanion (for my current dog and my previous dog) has always been top notch. The customer experience provided by your agents is amazing. And the insurance coverage offered has given me the ability to ensure my pets get the best care possible (which I wouldn't have any other way). The online claim process is also quick and easy. I wouldn't go anywhere else.
Insurer: Trupanion Canada
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Would recommend trupanion to my friends
Speedy and efficient service and response time.
Insurer: Trupanion Canada
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New customer
Spoke to Josh he was very helpful
Insurer: Trupanion Canada
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