Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Great phone support
Great phone support
Insurer: Trupanion
By:
The best pet insurance!
Always great efficient service. Easy to use website and app. The only insurance vets will direct bill in my experience
Insurer: Trupanion Canada
By:
Amber looked after my request quickly and professionally!
Amber looked after my request quickly and professionally!
Insurer: Trupanion Canada
By:
Excellent and caring service
Excellent and caring service
Insurer: Trupanion Canada
By:
Trupanion
Great experience making a claim through Trupanion. Everything was very quick and easy.
Insurer: Trupanion Canada
By:
Quick and easy call.
Quick and easy call. She was very friendly
Insurer: Trupanion Canada
By:
So glad I had this insurance.
So glad I had this insurance. My poodle had pneumonia and I was able to get her all the tests and medications needed to help her get better. Something I wouldn't have been able to do without it. I didn't have to do a thing the clinic sent the information in and you guys did the rest. Took a huge load off my already very anxious mind!
Insurer: Trupanion Canada
By:
Great and trusted experts
Tan Pham was amazing, he answered all of our questions and was super understanding and kind. I’m so glad we signed up because of him.
Insurer: Trupanion Canada
By: