Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified November 23, 2021

Great quality service - great customer care.

Great quality service - great customer care.

Insurer: Trupanion

By:

Useful
Verified November 23, 2021

Happy camper

Hayley was awesome with the entire activation and sign up process.

Insurer: Trupanion

By:

Useful
Verified November 23, 2021

Helpful and friendly

Helpful and friendly

Insurer: Trupanion

By:

Useful
Verified November 23, 2021

Recommend to buy insurance for dogs

Answer my question very carefully

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

Inscription

Because it was an easy process to sign up

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

Great service

Great service

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

I received thoughtful and gracious help from the staff

I received thoughtful and gracious help from the staff

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

PROTECTING MY FURRY SON

my dog broke his leg the people from trupanion were so amazing i didnt know what to do they said not to worry an took over looked after everything. they are very pleasent an truly love animals

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

Paul was very helpful and friendly when I had a claim question.

Paul was very helpful and friendly when I had a claim question.

Insurer: Trupanion Canada

By:

Useful
Verified November 23, 2021

Very helpful.

Very helpful. Easy to contact and assist you in your questions or concerns. They are there if you need them.

Insurer: Trupanion Canada

By:

Useful

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