Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Amazing Service
The customer service representative that helped set up my plan was incredible. We was friendly and extremely knowledgeable.
Insurer: Trupanion Canada
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Fantastic Customer Service!
The lady I talked to was very helpful and explained everything I needed to know.
Insurer: Trupanion Canada
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Great customer service
Customer service was excellent
Insurer: Trupanion Canada
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Great experience
Excellent handling of the process by Ash she took charge of situation and provided answers and direction during the complete interaction. Thank You!
Insurer: Trupanion Canada
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You exceeded or expectations when it was needed the most.
You exceeded or expectations when it was needed the most.....
Insurer: Trupanion Canada
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Piper relaxed now that she has insurance on all four legs.
Carol a great professional which made CHOISE’s clear.
Insurer: Trupanion
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Quick and Easy
Claims submission is fast and easy. Claims payments are very quick and posted directly to my checking account.
Insurer: Trupanion
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Fast customer service
Fast customer service
Insurer: Trupanion
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Great communication questions answered thoroughly
Great communication, questions answered thoroughly
Insurer: Trupanion
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Love This Company!
I love this company. It certainly wasn’t my intention to be dealing with an injury with my dog so soon after taking pet insurance, but the company has been awesome. Fast processing and payment. It has been a very stressful situation as I still don’t really have answers after two tests but Trupanion has alleviated the financial stress of it. Thank you and thank you!
Insurer: Trupanion
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