Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified November 29, 2021

The gentleman on the phone was very helpful and answered all my questions.

The gentleman on the phone was very helpful and answered all my questions.

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Great customer service

Great customer service

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Great customer service!

Great customer service!!

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Great phone help

Great phone help

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Great service

Great service

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

Agents were ready to serve and help.

Agents were ready to serve and help. The agent explained to policy clearly

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Always a quick turnaround for billing through my vet - it's great!

Always a quick turnaround for billing through my vet - it's great!

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Always happy with Trupanion.

Always happy with Trupanion. Very quick.

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Easy very informative.

Easy very informative.

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Extremely quick to review and pay claims and very professional team members!

Extremely quick to review and pay claims and very professional team members!

Insurer: Trupanion Canada

By:

Useful

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