Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified December 04, 2021

Always get great service from Trupanion

Always get great service from Trupanion

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

I love my dog.

I love my dog. He needs surgery and you approved my claim. This means he will get his surgery be able to walk properly again. This has been a huge help and I will be recommending Trupanion to all my pet owner friends.

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

Incredibly fast response !

Incredibly fast response ! Trupanion is the best pet insurance option a pet guardian/companion could ever have for peace of mind !!!

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

Excellent service

J’ai aimé le service et malgrès qu’elle ne parlait que l’anglais elle était très patiente avec moi et ma bien informé

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

Awesome

Sales person was very knowledgeable and friendly.

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

Very detailed and Knowledgeable.

Very detailed and Knowledgeable. No hidden clauses to surprise you. The staff inform you what is covered and what is not and are able to inform you about other insurances

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

Very efficient

Very efficient

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

Peace of mind for me and my new puppy

Your agent was very friendly and helpful. She answered all of my questions and I am so glad that I decided to enroll my new puppy in your programme.

Insurer: Trupanion Canada

By:

Useful
Verified December 04, 2021

Brandy was very helpful and explained options thoroughly.

Brandy was very helpful and explained options thoroughly.

Insurer: Trupanion

By:

Useful
Verified December 04, 2021

Customer service was fast and very friendly!

Customer service was fast and very friendly!

Insurer: Trupanion

By:

Useful

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